3 Tech Trends That Will Influence Your Marketing Strategies
3 Tech Trends That Will Influence Your Marketing Strategies
Blog Article
1. Authentic long-form content remains king.
in content marketing, the trend has been toward long-form, educational content that aims to help users rather than sell to them. That trend will only continue, with developments like Google’s Helpful Content Update, which rolled out late last year. The content that will perform the best is content that thoroughly answers the questions people have and guides them toward the right decision for their circumstances.
Sharing about topics that interest your customers is a great way to build brand awareness and customer loyalty. You can build trust by showing you care about more than just a sale. Whether your content takes the form of a social media post, a blog or an email blast, ensure a balance between highlighting your products and providing valuable, actionable advice.
2. Short-form video content is coming for the crown.
Although long-form educational content remains potent for blogging or podcasting, short-form video content is increasingly popular. Thanks to the rise of TikTok and Instagram Reels, users are increasingly attuned to short snippets of entertaining or informative video content. Brands can use this trend to speak to their audience quickly and effectively amid a sea of other video content.
As users’ attention is pulled in many directions at once and attention spans shorten, clever short-form video content can get a brand’s message across in a matter of seconds. To capture the widest swath of your audience, deploy long-form content for users who want to dive deep and educate themselves, but create short-form video content for users who are scrolling to kill time.
3. Adoption of chatbots and conversational AI will increase.
Chatbots, as well as more sophisticated conversational AI, will continue to make their way into the market and become increasingly accessible for small businesses. These tools can answer customers’ basic questions at all hours of the day or night, even if you’re focused on different tasks.
The emergence of ChatGPT, for example, shows that the era of AI-driven marketing is already here. Expect more small businesses to take advantage of accessible tools that can help generate marketing copy or connect with their customers around the clock.
“AI-powered chatbots can be used for customer support, expanding contact strategy dramatically with a controlled message,” said Joey Penick, former vice president of marketing at Lumen Technologies. “These chatbots have become so lifelike that many customers don’t even know the difference, but they offer the added benefit of being able to gather, analyze and provide actionable data that can be used to improve the customer experience.”